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CRM · Q2 2026

Salesforce, Inc.

Reported 2026-05-27
BEAT
51EarnIQ signal
↗

Confidence rising

Mild quarter-over-quarter shift

Salesforce is rapidly scaling its Agentic AI business, driving record revenue and robust organic acceleration.

  • ✓Guidance was raised, with high specificity.
  • ✓Management tone registered as confident (92/100).
  • ✓EarnIQ detected 0 potential management deflections.
Headline–confidence gap

Headline confirmed

Management confidence reinforces the reported beat.

EPS: reported vs expected—— vs —
Revenue: reported vs expected—— vs —
Guidance specificityHighRaised
Market expectations are being matched to this report.

Agentic AI is the biggest growth opportunity for our customers, and for Salesforce.

Premium intelligence

The evidence behind the signal

Full report
Management language

Why confidence moved

“This was an outstanding quarter for Salesforce — record revenue, record deals, and cash flow”
“Agentic AI is the biggest growth opportunity for our customers, and for Salesforce.”
“We remain confident in delivering organic revenue acceleration in the second half of FY27, driven by growth in Sales, Service, Slack, Agentforce, and Data 360”
Guidance specificity
90/100

High specificity

Management raised the full-year FY27 revenue midpoint to $45.9 billion to $46.2 billion while initiating Q2 revenue guidance between $11.27 billion and $11.35 billion.

Pressure point
!

Potential fluctuations in GAAP tax

0 potential deflections detected in management communication.

Narrative break

What changed

Rapid deployment and scaling of Agentforce across Customer 360, surpassing $1 billion in Agentforce ARR and 3.8 billion Agentic Work Units.

Q&A evidence

Management responses

No material Q&A deflections were detected.

Key positives
  • Agentforce and Data 360 ARR reached nearly $3.4 billion, growing over 200% year-over-year.
  • First quarter subscription and support revenue reached $10.6 billion, up 14% year-over-year.
  • Strong shareholder returns via $27.5 billion returned, featuring a $25 billion accelerated share repurchase.
Key risks
  • Potential fluctuations in GAAP tax rates and integration execution of recent acquisitions like Informatica.
  • Impact of debt issuance for the $25 billion accelerated share repurchase program on cash flow metrics.
  • Foreign exchange volatility affecting reported international performance in constant currency.
Topic velocity

Language versus prior quarter

M&ANew
CostNew
ChinaNew
MarginNew
RecordNew
iPhoneNew
Signal composition

What drove the EarnIQ score

Tone+20
Eps Beat+0
Guidance+15
New Signal+8
Miss Penalty+0
Qoq Improvement+8
Deflection Penalty+0